FAQ
Aloha, Leahlani skincare lover! We're here to answer all of your pressing questions and to guide you on your path to radiant skin. Let's dive in, shall we?
Will Leahlani products work on my skin?
Everyone's skin is a unique masterpiece. So finding the perfect skincare ritual may require a bit of patience. Give our products 28 days - one cellular renewal cycle - to show their magic. We're more than happy to guide you through creating a skincare ritual that's as unique as you are! Fill out our Skin Consult form, and our Leahlani Estheticians or Product Specialists will be in touch within a week.
Can I sample your products?
At this time, we don't sell individual sample sizes. However, we sprinkle a little aloha into every online order by adding free samples, whenever they're available. If you have specific sample requests, please let us know in the notes section at checkout- you will also have the option to choose three samples at checkout in your cart!
I have questions about certain ingredients. Can you help?
Indeed, we can! When it comes to ingredients like Limonene, Citral, Citronellol, Coumarin, Eugenol, Geraniol, Hydroxycitronellal, and Linalool, here's what you should know: these are naturally occurring components found in the essential oils we use. They aren't separately added to our products. Essential oils are a symphony of natural compounds that create unique aromas and beneficial properties. So, these ingredients are simply part of that natural symphony!
The color of my product looks much different then previous batches and the photos on web and social, why is that?
At Leahlani, we prioritize freshness and quality, sourcing our ingredients in small batches to ensure their potency and purity. This commitment to organic and cold-pressed oils means that natural variations occur, influenced by the seasonal harvests of our raw materials. For example, the hue of our products can shift depending on the color intensity of the oils in each new batch. These slight changes in color, such as from vibrant blue to greenish tints, are natural and expected, reflecting the authentic and dynamic nature of our ingredients. Rest assured, these variations do not compromise the effectiveness of our products.
What is DI-PPG-2 MYRETH-10 ADIPATE?
This gentle superstar gives Pamplemousse its silky touch and makes it a makeup and impurity removing powerhouse! DI PPG is is an emollient and a diester of adipic acid and an alkoxylated myristyl alcohol. When mixed with water, DI-PPG-2 Myreth-10 Adipate ensures Pamplemousse rinses clean without needing a washcloth. If you're curious about the safety of this ingredient, you can learn more HERE.
Linalool, Limonene, Geraniol, Citral, Farnesol, and Anise Alcohol
At Leahlani Skincare, we're committed to pure, lush, and nature-harvested ingredients. These elements you see - Linalool, Limonene, Geraniol, Citral, Farnesol, and Anise Alcohol, they're all natural components found within the sumptuous essential oils we lovingly infuse into our products. Trust us, we don't add them individually to our perfume oils. They're simply part of the exquisite, aromatic palette that Mother Nature herself has crafted. But here's the thing, according to EU compliance, we're obliged to list all potential allergens that might be present in our essential oils on our INCI list. Transparency is our golden rule because your trust, health, and radiant skin are our utmost priority. Bask in the divine scent of our products, knowing you're adorned with the purest treasures of nature.
Does Meli GLOW contain artificial fragrance?
No, sweetie! Meli GLOW's fragrance comes purely from a unique blend of essential oils, and plant and fruit extracts. She's 100% natural!
Can I use Honey Love 3-in-1 if I have sensitive skin?
Absolutely! Honey Love is gentle enough for all skin types, and we have a recommended ritual for those with sensitive skin. For detailed instructions, please check out our Honey Love 3-in-1 ritual.
Is Leahlani Skincare safe during pregnancy?
All ingredients are listed under each product on our website. If you have any concerns during pregnancy, we recommend checking with your doctor.
My Bless Balm arrived very soft, is this normal?
Yes, it is! Bless Beauty Balm's natural consistency is soft and designed to melt on contact with your skin. If you prefer a firmer texture, you can refrigerate her for an hour. Just make sure her lid is on tight!
What is your return policy?
We invite you to read our refund and return policy HERE for all the details.
How quickly do you ship orders? Do you ship internationally?
Orders are shipped from our studio on Monday, Thursday, and Friday via USPS priority mail. Yes, we do ship internationally! For international shipping details, check our shipping policy.
What is the shelf life of Leahlani Skincare products?
Our products are best enjoyed within 12 months of opening.
What is the difference between an Elixir and a Serum?
An excellent question! Check out our detailed discussion on the differences between Leahlani Skincare elixirs and serums on our Talk Story Blog post.