client concierge & studio assistant

PART TIME | BASED ON KAUA'I


Leahlani is known for having excellent customer service and client relations. Our ideal candidate has an innate passion for skincare and the wellness industry paired with an enthusiastic, warm and upbeat attitude under all circumstances. This person is extremely efficient at responding to emails and returning phone calls. The ability to switch tasks quickly and seamlessly is an essential part of this position, along with efficient and flexible time management skills.

 

 

CHARACTERISTICS:

  • positive attitude and good energy
  • brilliant and warm communication skills
  • ability to care and nurture client relationships
  • detail oriented and highly organized
  • willing and able to pick up tasks to help our small team when needed
  • pro active problem solver and strategic thinker

RESPONSIBILITIES:

  • attending to the orders emails
  • printing packing slips and shipping labels
  • packaging all direct sales with care and special attention to presentation
  • maintaining GMP and a clean and tidy workspace
  • assisting with production (filling, boxing and stocking products)
  • taking detailed inventory of shipping | studio supplies

 

SKILLS & QUALIFICATIONS:

  • highly reliable and accountable
  • phone & email etiquette
  • proven ability to maintain strong customer service
  • aptitude to function within deadlines both independently and as part of a team
  • ability to multi-task
  • highly organized
  • shows initiative and is self motivated
  • exceptional oral and written communication
  • ability to convey information clearly and effectively
  • proficiency in Microsoft Office (Excel & Word)

To Apply

  1. Send an email to jobs@leahlaniskincare.com
  2. In the subject heading write ‘Aloha Concierge’
  3. In the body of your email, please include:
    • Your resume
    • One paragraph on why you'd be great at this job

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